Refund & Return Policy
At Bolero Factory Outlet, we value your satisfaction and strive to offer only high-quality products. While we currently operate exclusively in-store, we remain committed to ensuring every customer has a positive experience with their purchase.
Returns
If you’ve purchased an item from our store and it is:
- Damaged
- Defective
- Or not as described
You may return the item within 7 days of purchase, along with the original receipt and packaging. Items must be unused and in their original condition.
Refunds
Once your return is approved:
- You may receive a refund to your original method of payment.
- Alternatively, we can offer an exchange or store credit.
Refunds may take a few business days to process, depending on your bank or payment provider.
Non-Returnable Items
- Items purchased on clearance
- Opened or used items
- Items damaged due to misuse or improper handling